Shipping policy

Shipping Policy for Triple Diamond Collectibles

Last Updated: November 28, 2025

1. Processing Time

1.1. Orders are typically processed and shipped within 8-14 business days (excluding weekends and holidays) from the time the order is placed.

1.2. Processing times may vary during peak seasons or special promotions.

2. Shipping Rates

2.1. Shipping rates are calculated based on the weight of the order and the destination address.

2.2. Shipping rates will be displayed during the checkout process before the order is finalized.

3. Shipping Methods

3.1. We offer several shipping methods, including standard and expedited options. The available methods will be presented during the checkout process.

3.2. Please note that delivery times are estimates and may vary depending on the shipping method selected and the destination.

4. Domestic and International Shipping

4.1. We offer both domestic and international shipping options.

5. Purchase Order Tracking

5.1. Once your order has been shipped, you will receive a confirmation email with tracking information.

5.2. You can track the status of your order by entering the provided tracking number on our website or the carrier's website.

6. Shipping Delays

6.1. While we strive to meet the estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.

7. Lost or Stolen Packages

7.1. We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier directly to initiate an investigation.

8. Address Accuracy

8.1. It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Returns Due to Incorrect Address

9.1. If an order is returned due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges incurred to reship the order.

10. Contact Information

If you have any questions about our shipping policy, please contact us at triplediamondcollectibles@gmail.com